Broker Logisticare Under investigation In Missouri
Republican State Representative Says the State Must Deal With the Issue
Many transportation observers feel that Missouri is the most full-risk broker friendly state in the country. So when
elected officials called for an investigation of broker Logisticare for poor service it must really be bad.
KCTV5 submitted a Missouri Open-Records request to confirm numerous reports of shoddy service. In a three month period, the records from Missouri HealthNet show that 783 complaints were filed against the state Medicaid transportation program.
The list of grievances includes 212 driver no-shows. There were at least 20 missed dialysis appointments, which led to the hospitalization of two patients.
Missouri Rep. Keith Frederick, R-Rolla, said the state must deal with the issue.
"You know we're talking pretty significant numbers of patients. It seems to me that rises to the level of requiring some type of response from our department," said Frederick, a member of the Missouri Health-Net Oversight Committee.
"If the contractor (Logisticare), the company that's been asked to do this, is really not doing their job, well then you know it's our job to see that they do that job or replace them," he said.
KCTV5 submitted a Missouri Open-Records request to confirm numerous reports of shoddy service. In a three month period, the records from Missouri HealthNet show that 783 complaints were filed against the state Medicaid transportation program.
The list of grievances includes 212 driver no-shows. There were at least 20 missed dialysis appointments, which led to the hospitalization of two patients.
Missouri Rep. Keith Frederick, R-Rolla, said the state must deal with the issue.
"You know we're talking pretty significant numbers of patients. It seems to me that rises to the level of requiring some type of response from our department," said Frederick, a member of the Missouri Health-Net Oversight Committee.
"If the contractor (Logisticare), the company that's been asked to do this, is really not doing their job, well then you know it's our job to see that they do that job or replace them," he said.
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