LogistiCare FAIL
On October 18, 2012, the Wisconsin Senate's Committee on Health, Revenue, Tax Fairness and Insurance held an information hearing on a massive privatization failure here and Wisconsin -- the inability of Providence Service
Corporation's LogistiCare to responsibly broker transportation for some of Wisconsin and America's most needy citizens.
An AARP volunteer advocate explains how this privatization failure harms Wisconsin and America's most vulnerable citizens.
AARP Members want to remain in communities and homes as long as possible -- medical transportation is critical -- get people where they need to go. LogistiCare brokerage system is not working - those needing transportation for medical appointments and care are unable to make reservations and complaints.
Don't be mislead by the administration, LogistiCare, or media reports -- the problems are much deeper and more systematic than inadequate phone support. LogistiCare's failures are not do to a shortage of transit providers -- under the old system, there were plenty.
The problem is that LogistiCare is being paid at least $38 million -- a fee for each and every qualified member whether or not those members actually need transit services. LogistiCare's business model appears to be based on denying transportation -- even when those members need the ride to maintain their health and lives.
LogistiCare gets paid whether or not it provides any service and has anointed itself, in violation of state and federal laws, the only party which can receive complaints.
An AARP volunteer advocate explains how this privatization failure harms Wisconsin and America's most vulnerable citizens.
AARP Members want to remain in communities and homes as long as possible -- medical transportation is critical -- get people where they need to go. LogistiCare brokerage system is not working - those needing transportation for medical appointments and care are unable to make reservations and complaints.
Don't be mislead by the administration, LogistiCare, or media reports -- the problems are much deeper and more systematic than inadequate phone support. LogistiCare's failures are not do to a shortage of transit providers -- under the old system, there were plenty.
The problem is that LogistiCare is being paid at least $38 million -- a fee for each and every qualified member whether or not those members actually need transit services. LogistiCare's business model appears to be based on denying transportation -- even when those members need the ride to maintain their health and lives.
LogistiCare gets paid whether or not it provides any service and has anointed itself, in violation of state and federal laws, the only party which can receive complaints.
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