Friday, December 7, 2012


LogistiCare Sticks it to Transporation Providers

When Milwaukee Journal Sentinel published a misleading report on a recent information hearing by the Wisconsin Senate's Committee on Health, Revenue, Tax Fairness and Insurance to hear test

imony on a massive privatization failure ind Wisconsin, they repeated the company's lies that non-emergency medical transportation was not being provided because of a lack of transit companies.

This is flat-out false and should have been dismissed out-of-hand. Under the previous system, there was no shortage of transportation providers and many more qualified people consistently go the rides they needed to covered health care appointments and services.

If you listen to the testimony here, you will clearly hear that LogistiCare and the media is misrepresenting the real problem, deflecting responsibility from where it belongs. LogistiCare is paid a flat-fee for each member that might need a ride to a covered medical service. If people don't need the rides, they keep the money.

And if the ride is a no show.... They keep the money. This privatization failure has little or nothing to do with the size of grossly inadequate phone service. This privatization failure has little or nothing to do with the availability of highly qualified transportation providers.

It appears this privatization failure is based on a contract that pays LogistiCare $38 million dollars and literally expects them to do nothing and forces all complaints back into the dysfunctional LogistiCare tele-communication centers where people are put on hold for up to an hour before being robo-transferred to the next indefinite hold.

No comments:

Post a Comment