Option 3: Transportation Service Area Provider (TSAP) Enhancement

This model maintains the existing transportation service structure, but enhances certain administrative functions, and delays the agency’s decision regarding a revised statewide service delivery plan. This option would extend the current TSAP model through June, 2015. The extension would allow time to collect adequate data for evaluation purposes and also aligns TSAP contract expiration with the expiration period for FRB contracts. Additionally, as a part of this model HHSC MTP call center operations would be outsourced.